Privacy Policy

Effective Date: 01/05/2025

Cryvis Software LLP ("Company," "we," "our," or "us") operates Sheet2DB ("Service"). This Privacy Policy describes how we collect, use, and protect your information when you use our Service. We are committed to maintaining the privacy and security of your data and ensuring transparency in our data handling practices.

1. Information We Collect

1.1 Personal Information

When you register for Sheet2DB or interact with our Service, we may collect:

• Full name and username
• Email address
• Payment details (processed securely by third-party payment processors)
• Contact information, including phone number
• Account preferences and settings

1.2 Non-Personal Information

We may collect non-identifiable data, such as:

• Usage data (e.g., pages visited, time spent on the platform, interactions with features)
• Device information (e.g., browser type, IP address, operating system, screen resolution, and device identifiers)
• Cookies, beacons, and tracking technologies for analytics and personalization
• Referral sources and links clicked within the platform

1.3 Data Sources

Sheet2DB allows users to connect to external data sources, including but not limited to Google Sheets, PostgreSQL databases, Excel files in Dropbox/S3, and other cloud storage services. We process and store data from these sources per the user’s configurations. Users are responsible for ensuring compliance with third-party data policies when connecting external services.

2. How We Use Your Information

We use the collected information for:

• Providing, maintaining, and improving the Service
• Authenticating users and managing accounts
• Processing payments, subscriptions, and transactions
• Enhancing security, fraud prevention, and risk management
• Sending updates, alerts, service announcements, and customer support messages
• Conducting research, analytics, and usage trend assessments to enhance user experience
• Enforcing terms of service, policies, and legal requirements
• Complying with regulatory, financial, and security obligations

3. Data Sharing and Disclosure

We do not sell your data. However, we may share data with:

• Service Providers: Trusted third-party vendors assisting with hosting, analytics, support, and payment processing.
• Legal Compliance: If required by law, in response to legal requests, or to protect our rights and the safety of users.
• Business Transfers: In case of mergers, acquisitions, restructuring, or sale of assets, user data may be transferred as part of the business transition.
• Aggregated Data: We may share non-personal, anonymized, or statistical data for business analysis and research purposes.

4. Data Security

We implement industry-standard security measures, including encryption, firewalls, access controls, and data redundancy, to protect user information. However, no online service is entirely risk-free. We recommend users take precautions such as enabling two-factor authentication and using strong, unique passwords for their accounts.

5. Your Rights and Choices

You have the right to:

• Access, update, correct, or delete your personal data
• Opt-out of marketing emails and promotional communications
• Manage cookie preferences and tracking settings
• Request data portability to transfer your information to another service provider
• Withdraw consent where applicable, affecting future data processing

To exercise these rights, contact us at [Insert Contact Email]. We will respond to requests in compliance with applicable privacy laws.

6. Third-Party Services

Sheet2DB integrates with third-party platforms such as Google Sheets, Dropbox, AWS, and other cloud providers. While we facilitate these connections, we do not control how third-party services handle your data. Their respective privacy policies govern data handling within those services. Users are encouraged to review third-party privacy policies before integrating services with Sheet2DB.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience, analyze trends, and improve platform functionality. Users can manage cookie preferences through their browser settings. Disabling cookies may affect certain features of the Service.

8. Data Retention Policy

We retain personal and non-personal data as long as necessary to provide the Service, comply with legal obligations, and resolve disputes. Users may request account deletion, which will permanently remove personal data from our systems, subject to any legal retention requirements.

9. Children's Privacy

Sheet2DB is not intended for children under 13. We do not knowingly collect data from minors. If we discover that we have inadvertently collected personal data from a child, we will take immediate steps to delete such data.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or enhancements to our Service. Users will be notified of significant updates via email or in-app alerts. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, contact us at: Cryvis Software LLP

Email: [email protected]

Website: https://cryvis.com